Leonardo provides support and training services for in-service fleets through a global network that operates 24/7, offering a secure, effective response to the requirements of civil and military operators wherever they are located. Leonardo’s primary mission is to provide the required technical support, training of personnel in flight and on the ground, maintenance and upgrades of helicopters throughout their lifecycle.
helicopters supported by more than 1,800 people worldwide
of revenues derived from support and training services
Technical Support Centres and 5 Training Academies
Solutions for customers
From management of materials and parts to helicopter maintenance, technical support and repairs, Leonardo guarantees a 24/7 support service, 365 days a year, maintaining the highest standards of safety and performance.
Full Components Plan
Operational Support Plan
All Inclusive Plan
ITA:+390331664444 - 24.7FleetOperationsCentre.AW@leonardo.com
UK:+44(0)1935702866/+44(0)7741036307 - email@example.com
USA: +1-888-248-7822 / 1-215-281-1485 - AWPCFleetOperationsCenter@leonardocompany.us
Leonardo’s training services range from basic training for unqualified personnel to operational training in areas such as Search and Rescue (SAR) and Helicopter Emergency Medical Services (HEMS), as well as training of maintenance, mechanical and avionics technicians.
Courses for pilots and crews include an initial phase of remote instruction, followed by classroom learning integrated with sessions on the Virtual Interactive Procedural Trainer (VIPT) and Full Flight Simulators (FFS), concluding with final training in the helicopter prior to the ‘Skill Test’.
Courses for maintenance technicians alternate theoretical and practical learning based on the Maintenance Training System (MTS), the Virtual Maintenance Trainer (VTM) and the Interactive Maintenance Training System (IMTS).
Leonardo’s flight simulators represent state-of-the-art technology, further strengthened by the introduction of Enhanced Training Devices (ETDs) with touchscreen capability to improve the student’s level of confidence and skill on a specific platform, enabling the connection of multiple devices to support training scenarios involving several aircraft.
Leonardo supports training through the development of an e-learning platform available online 24/7 or through the ‘AWTraining’ app.
AW Team Up
Leonardo designs and develops integrated solutions and digital applications supporting the security and efficiency of operations, including:
Leonardo’s engineering services include solutions to improve fleet management, ranging from engineering support to development and updating of technical publications, product improvements and optimisation of maintenance and support for Ground Support Equipment (GSE) & Tools, and Health & Usage Monitoring Systems (HUMS). The services available include the HeliLink application supplying real-time assistance to solve technical problems and assess damage, as well as HUMS and HeliWise for monitoring the status of the aircraft and its use to enable predictive maintenance.
For more information:
HeliLink (download from the Play store)
HeliLink (download from the Apple store)
For more information on HUMS:
Digital solutions for the customer experience
The introduction of new digital services using Artificial Intelligence (AI) algorithms and augmented reality improves products, services and processes by connecting platforms and systems. This approach enables rapid, secure, efficient transmission, collection and analysis of data and information.