QUALITY, SERVICE, RELIABILITY

The product support engineering (PSE) team operates in the framework of the Customer Support and Services with responsibility of providing the full range of engineering services to commercial and military customers.

The PSE team manages multi-functional product improvement activities on Leonardo Helicopters fleet, providing technical publication services and technical support to solve in-service events, reduce the maintenance burden and perform reliability and maintainability analysis.

EVENTS AND CONFERENCES TO TEAM UP WITH CUSTOMERS

The PSE is continuously in contact with customers and operators to jointly develop solutions aimed at reducing direct maintenance costs, while improving fleet maintainability. Through the Reliability Data Sharing Group (RDSG) program, the PSE provides monthly exchange of data and periodic updates, in conjunction with CAB (Customer Advisory Board) and Maintenance Improvement Team (MIT) meetings.

PSE WEBINARS: IMPROVEMENTS, INTERACTION, LIVE

We believe successful communication is an essential part of every relationship, mostly in dynamic and fast changing world as the rotorcraft business. For this purpose, our PSE team has developed dedicated web-sessions on Leonardo Helicopters commercial and dual use products, with specific focus on latest improvements, updates and news. 

Register to our AW Family Webinars.

MORE THEN TECHNICAL SUPPORT

Helicopter Customization Design
Customizations, modifications, operational and maintainability improvements design

Ground Support Equipment and Tools
Equipment and tools design for maintenance activities

Repair Engineering
Repair solutions for structural damages occurring to worldwide fleet