Always close to our Customers
Always close to our Customers
We ensure the highest value possible for our products and systems, the best technical assistance through an extended portfolio of technical services.
Our technicians offer remote technical assistance, site management, installation and set-up, in-service data capture, configuration and obsolescence management, technical publications, info-logistic services.
Technical assistance
The multi-functional support engineering team operates to provide the full range of technical services to civil and military Customers, in order to solve in-service events, reduce the maintenance burden and perform reliability and maintainability analysis.
Technical assistance
Configuration Management
Configuration Management
We offer a complete in-service configuration management based on technical and management methods for defining, governing and tracing “Configuration”. Configuration Management is applied on each Configuration Item defined as a component, module, sub-assembly, apparatus, technical manual, software or Ground Support Equipment.
Supportability analysis
We define and assess all the necessary support resources through the total life of an asset in order to improve the efficiency of support provision.
Supportability analysis
Technical publications
Technical publications
According to Customers’ requirements, we offer a complete suite of fully supported manuals to provide Customers with the most effective and immediate service and communication.
Logistic services
We offer a Global Logistics Network with worldwide hubs and distribution facilities, staffed by dedicated teams of experts. We develop, implement and manage solutions to make our supply chain lean, agile and demand-driven, to anticipate Customers’ requirements and reduce Customers Service Time.